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Colocation

Data Center Colocation Services

SystemMetrics Data Center Colocation Services enable our business customers to take advantage of a superior data center environment while retaining control over their server hardware. They are a highly effective way to achieve business goals of continuity, disaster recovery, scalability, and optimal network performance and capacity at a fraction of the cost required to operate a private data center.

With our Colocation Services, customers maintain total control over their physical computing assets and network within their provisioned facilities on a 24/7 basis. Customer provisioning options range from a single rack unit (1RU) to a full cabinet, multiple cabinets, or private cages with multiple cabinets.

The SystemMetrics Colocation environment features stringent physical security; environmental control; fire suppression systems; redundant Uninterruptable Power Supplies with redundant generator backup; large capacity, multi-carrier bandwidth; and available technical services.

SystemMetrics Colocation Facility: ENDEAVOR

ENDEAVOR, our Class-A enterprise data center, represents the state of the art in commercial colocation facilities and services. Located in Honolulu, Hawaii, ENDEAVOR serves customers around the state, the nation and the world.

For most businesses, colocation is about more than simply renting rackspace and the power to operate it. That’s why ENDEAVOR provides our customers with a protected, full-service environment for physical colocation, virtual colocation, Internet services, offsite backup services, and 24/7/365 engineering support.

ENDEAVOR is a carrier- and vendor-neutral business environment that maximizes flexibility for our customers, whether they choose to employ a turnkey solution custom-designed by SystemMetrics or an à la carte solution using their own preferred carriers and vendors.

Facility Specifications

  • 99.999% Uptime Guarantee via Service Level Agreement (SLA) on Power and Environmental Control
  • Geographically favorable location outside of flood and emergency evacuation areas
  • Colocation space located on second floor, increasing security and environmental protection

Physical Security

  • Most secure commercial colocation facility in Hawaii
  • Multiple guards and escort personnel patrol and monitor all persons entering, operating in, and leaving the facility on a 24/7 basis, providing financial-grade protection
  • Digital high-resolution video surveillance throughout entire facility and colocation space
  • Two-factor coded card keys and biometric iris recognition (featuring iris recognition on-the-move) on colocation entries
  • Customer picture identification verification on entry
  • Secured parking with surveillance and roving guard patrols
  • Secured loading dock with escorted security entry

Power Plant and Power Distribution

  • AC filtered power provided via redundant UPS systems (no customer UPS required in colocation areas)
  • Redundant UPS systems with 40-minute reserve load carry for Diesel Generator synchronization and load assumption (typically 15-20 seconds)
  • N+1 UPS and Generator Plant
  • DC power availability
  • Parallel, redundant power circuits to customer cabinets
  • 5-day generator fuel reserve
  • Entire power plant is suspended above-ground for security and flood protection
  • Independent, redundant power feeds to each customer cabinet
  • Network-controlled power strips with remote outlet reboot capability, digital readouts, and SMTP alerting supplied in every cabinet
  • Customer cabinet automatic transfer switch availability for customer equipment with single power supplies

Environmental Controls

  • N+2 HVAC system utilizing a pressurized, raised floor system that ensures directed cooling to cabinet intake areas
  • Pressurized raised floor allows more precise directing of cooling, eliminating hot spots in customer colocation areas
  • N+1 cooling towers providing chilled water to HVAC systems
  • 24/7 monitored and controlled temperature and humidity conditions
  • Contracted specialized facility cleaning and testing, ensuring colocation areas adhere to ISO 14644
  • Class 7 or better clean-room environment rating, limiting the amount of airborne particulate matter
  • Fire Suppression and Control
  • Sophisticated dry-pipe fire sprinkler system with multiple interlocks
  • Smoke detection above and below floor
  • Routine fire patrols in building with multiple security personnel to handle alarms

Amenities

  • Cafeteria access
  • Loading dock and freight elevator access
  • Customer workroom with computer, printer, phone, and Internet access
  • Secured garage parking

Endeavor Data Center Services +

All services include 24x7x365 support and service level agreement.

Network

  • Blended carrier Internet access through SystemMetrics or à-la-carte carrier Internet access
  • Managed Internet Exchange for intrastate network peering
  • Engineered Internet services available through SystemMetrics in a single turnkey solution

Virtual Colocation

  • Largest hosted virtualization (cloud) platform in Hawaii supported within facility
  • Highly redundant virtual platform with offsite protective measures
  • Customers may augment physical colocation with virtual servers and workstations
  • Rapid turn-up of virtual workstations and servers with no customer equipment requirements
  • Ability to convert physical machines to virtual machines quickly and safely
  • Redundant SAN storage platform supporting multi-tiered virtual colocation environment
  • Virtual colocation platform protected by facility protective features
  • Reduced power consumption and zero space requirement by customer
  • Ability to provide managed offsite backups of the virtual machines and restores of files, databases, or entire virtual machines

Full Cabinet Colocation

  • Full-cabinet or multiple-cabinet provisioning on demand for business customers
  • Independent, redundant power feeds to customer cabinet(s)
  • Network-controlled power strips with remote outlet reboot capability, digital readouts, and SMTP alerting supplied in every cabinet
  • Customer cabinet automatic transfer switch (ATS) availability for customer equipment with single power supplies
  • Cabinet power monitoring with proactive warning thresholds
  • Access via cross-connects to desired network and service providers
  • Specialized technical cleaning of cabinet interior on a routine basis
  • Customer has 24/7/365 access to facility and customer’s colocated assets
  • Loading dock availability and direct shipment reception

Fractional Colocation

  • Provides fractional cabinet colocation for customers with a minimal equipment set
  • Space is allocated by the individual rack unit or fraction of the total cabinet
  • Independent, redundant power feeds to customer equipment
  • Customer equipment power supplied via network-controlled power strips with remote outlet reboot capability, digital readouts, and SMTP alerting
  • Access via cross-connects to desired network and service providers
  • All cabinet environments maintained meticulously by SystemMetrics
  • Customer has 24/7/365 escorted access to customer equipment
  • Engineering support available on 24/7/365 basis

Custom Cage Colocation

  • Private cage colocation space with separate customer electronic card-key access to cage entrance
  • Minimum four-cabinet provisioning
  • Accommodates non-rack-mountable or independent free-standing customer equipment
  • Independent, redundant power feeds to customer cabinets or equipment within cage
  • Network-controlled power strips with remote outlet reboot capability, digital readouts, and SMTP alerting supplied in every cabinet
  • Customer cabinet automatic transfer switch (ATS) availability for customer equipment with single power supplies
  • Cabinet power monitoring with proactive warning thresholds
  • Access via cross-connects to desired network and service providers
  • Specialized technical cleaning of cage and cabinet interior on routine basis
  • 24/7/365 access to facility and customer colocated assets
  • Loading dock availability and direct shipment reception
  • Engineering support available on 24/7/365 basis
  • Offsite backup service
  • Comprehensive state-of-the-art, high-capacity backup solution
  • Managed offsite backup capability of colocated assets
  • Backup services available for physical and virtual colocation assets
  • Highly efficient and reliable offsite backups
  • Backup storage grid in separate hardened facility